If you do not change your ACT! version and would like to get a software upgrade within the same version release, for example upgrade 2.3 version to 2.6. version, this will be done for free. However, if you would like to upgrade from 2.x.x version to 3.x.x version then you will need to purchase an upgrade. You will get the upgrade already starting at as low as 10% of the addon license cost. The support for the latest version is provided for free. In case you have an old version, you will need to purchase support units or upgrade to the latest version.
The following window will open after you select 'Order Upgrade' option:
Here you will need to provide your license key and email you are registered with in our system. To proceed further just click 'Next' button.
Here you will need to specify the amount of licenses, type your request and provide contact email, where you would like our support team to send you a reply. Then click 'Send request' button to submit your request. To exit the Wizard just click 'Finish' button on the next window.