Dial Settings - Dial_IT

Dial settings

Function	Description
Tapi device	Define here the device you wish to use. With a wrong definition Dial IT cannot work. If you cannot make any phone calls with your phone, please use Phone.exe to test whether your device is Tapi compliant at all. This Icon refreshes the list of available TAPI devices
	Select here a Tapi provider. Each producer offers his own Tapi driver. If the standard driver does not work, you can select here the driver of one of listed providers. All these listed providers offer drivers with certain adaptations to the corresponding TAPI.
Use dial out number / Prefix	Use this prefix as it is required by your phone system to make a call. In most cases it will be 0 (USA: 9).
Use this code to make internatinal calls	Use this prefix as it is required by your phone system to make international calls. In most cases it will be 00 (USA: 011)
Remove this code for incoming calls	Some telephone systems place a zero before incoming calls which then will be displayed by ACT! as an unknown contact. To prevent this, activate this function.
Add this number to incoming calls	Some telephone systems do not show the first digit of a number of incoming international calls. This number will then be displayed by ACT! as an unknown contact. To prevent this, activate this function.
Area code	Enter here your area code. Local calls can be dialed without using any prefix just like with a normal fixed line. This function does not work for the USA.
Use Headset	Check this box if you wish to use Dial IT with a headset. Click on in the Popup to take the call. This function can also be used without headset and your phone will be set to the hands free mode.
Tapi Trace	An additional file will be created where the information about the execution of the program is stored. This requires a lot of working memory! *Activate this function only if requested by our technicians or if you dispose yourself of sufficient expert knowledge about DialIT.*
Use a modem (not recommended)	If you wish to use an analogue modem instead of a TAPI phone, please activate this function. However, we do not recommend using Dial IT with a modem. *Any questions in relation to your modem are not supported by us.*
Caller ID Settings
Default setting	Select one of these functions to redirect a call and to display the number of the caller. Test all four options until the number is displayed. Example: If receiving an incoming call the number will be displayed. Wanting to redirect this call to a colleague by only pressing 'Transfer' on your phone, he will only see your number and not the number of the caller. Activate the function Redirection so that his display and also ACT! will show the number of the caller.
Redirecting
Redirection
Caller ID
Connected ID

If there is no Tapi connection, i.e. the device could not connect. You will get the following "Offline Mode" warning:

To resolve this you will need to check your Tapi device configuration.