Dial IT allows you to call via Skype, call to Skype accounts and to send SMS.
Skype window is only visible if you have a Basic, Advanced or Professional license of Dial IT.
With a Basic license you can use only Skype.
With the Advanced or Professional license you can use your TAPI compliant phone and Skype.
To setup Skype function you should go to Dial IT Configuration=> Skype and check 'Use Skype' field.
In the "Name of Skype field" you should put ACT! field where skype names of your contacts will be saved. It can be Messenger ID, or you can create a new field in ACT! and name it as Skype contact.
|
Function |
Description |
| Use Skype | Check this field if you want to use Dial IT with Skype |
| Name of Skype Field | Here you need to select a field where your Skype contact name is saved. If you do not have a Skype name for particular contact, you can dial to any telephone number available for this contact. |
| For creating History to send text messages please select a history type | Select an activity type to send messages. If there is no suitable history type just create the one in ACT! |
| For creating History for failed text messages please select a history type | Select an activity type for messages, which were failed to send. If there is no suitable history type just create the one in ACT! |
To connect your Skype to ACT! please go to your Skype account, choose Tools => Options => Advanced => Advanced settings and select Manage other program's access to Skype. In the window you should choose ActSage.exe and allow this program to use Skype.
Please Note!:ACT! should be restarted so that new settings were applied successfully.
After ACT! is restarted calling via Skype will be available. You can start making calls by clicking on the 'Phone' icon in the Dial IT toolbar in ACT!:
To make a call you will need to select a phone number from the drop down list and click 'Call via Skype' button
To send SMS via Skype, please select a phone number from the drop down list and click 'Send SMS' button
