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To make a call click on this icon in Contact details view, Contact list view, Company details view and Company list view.


When you call a contact, a popup window 'Call a contact' appears where you can select the number of the contact you want to call (including secondary contacts).
Depending on Dial IT version you will be able to call via Skype (Dail IT Basic), via TAPI (Dial IT Standard) or both (Professional and Advanced).


 



You can call a contact from Company details view and Company list view. You have a possibility to dial any employee's  number from the list , including secondary contacts.
This example shows calling a Company.

You can click either on  button to call via TAPI or to to call via Skype. 

To call Skype-to-Skype accounts you need to define a field where skype accounts of your contacts will be saved: 
Configuration → Skype → 

Click on  to send the message to your contacts via Skype.

Click on    button refresh the displayed contact and his phone number.
Use   to renew the connection to the telephone system. 
The option  will close the "Call a contact' window without saving settings.


This example shows calling a Company. Here all contacts of this Company are displayed, so you can select the needed phone number:

 

You can also call a secondary contact when you click 'Call' button for a contact, this contact can be selected from the list of available phone numbers: