Call Center
Call Center window is only visible if you have a Professional license of Dial IT.
It displays groups and subgroups and you can easily add or remove contact from group during the call. You can create and send email and report templates at the same time you talk to the contact. If you have several companies then you can define what company should be displayed in your client’s computer or telephone. Also you can set up special contact name for unknown calls.
See also
Info
Licensing
Support
Addon Settings - Display
Addon Settings - Field selection
Dial Settings
Phone numbers
Detail Settings
Skype configuration
